Retail Jewelry Training from GIA®
Foundational gem and jewelry knowledge for your team.
Training That
Drives Your
Business Forward
- Get New Hires Ready, Faster
Bring new hires up to speed without
slowing down your team.
- Better Customer Conversations
Prepare associates to answer customer
questions clearly and accurately.
- Consistency Across Your Store
Ensure every associate delivers the same
trusted information.
Simple, Flexible Training for Teams
Short Video Lessons
Made for the pace of retail.
Train Anywhere
On any device, anytime.
Easy to Manage
Assign courses and track progress.
Powered by GIA®
Trusted worldwide in gem and jewelry education.
Explore Courses
Start with the gem and jewelry basics your team uses every day.
The 4Cs of Diamond Quality
Discover the basics of diamond color, clarity, cut and carat weight to confidently engage with diamond clients.
â—· 45 minutes
Diamond Basics
Learn about natural diamonds and their mine-to-market journey to understand what makes them so special.
â—· 45 minutes
Colored Stone Basics
Deepen your knowledge of colored stones, from their formation to the factors that shape their quality and value.
â—· 45 minutes
Jewelry Basics
Get an introduction to the world of jewelry through its history, styles, components and manufacturing techniques.
â—· 45 minutes
Get Started
Choose the approach that fits your team.
Buy courses for up to 10 employees and assign them to your team anytime.
View Courses
Set up training across your business with support from a GIA Training Studio advisor.